Description

External

Retirement Plan:

TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information
8:00am-5:00pm; Must be willing and able to work evenings and weekends as necessary
Advertised Salary $59,280

Posting Date:

07/09/2024

Open until filled:

Yes

Closing Date:

Proposed Starting Date 09/01/2024 Special Instructions to Applicants

• This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position.

Location of Vacancy:

Athens Area EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .

Position Information

Classification Title Development/Fundraising Professional FLSA Exempt FTE 1.00

Minimum Qualifications:

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required

minimum qualifications:

.

Preferred Qualifications:

• Bachelor's degree with 1-3 years of professional experience related to fundraising, nonprofit management, higher education, sales, marketing, development, business administration, project management, or relationship management. Graduate-level degree may be substituted for experience.
• Knowledge of the University of Georgia is desired.

Position Summary
The Donor Experience Officer ( DXO ) will manage a large portfolio of donors with the goal of building lasting relationships and creating meaningful experiences through engaging communications and one-on-one interactions. The DXO will connect donors to the University and its schools, colleges, departments, and divisions. They will solicit gifts primarily between $250 and $24,999 and develop personalized strategies for increasing year-over-year retention and upgrade of donors while also looking for referrals to build a pipeline for major gift referrals. The DXO will partner with colleagues across the Division of Development and Alumni Relations ( DAR ) to help align donors' philanthropic interests with various priorities across campus, create engagement opportunities, and communicate the impact of philanthropy with donors. The DXO will conduct virtual meetings. The DXO will articulate the mission and goals of the University of Georgia while demonstrating enthusiasm and passion. This position reports to the Senior Director of Annual Giving.
Knowledge, Skills, Abilities and/or Competencies

• Innovative self-starter who displays an ability to learn quickly and easily adapts to changing situations
• Emotionally intelligent individual with excellent written and oral communication skills who can work effectively with various stakeholders
• Highly motivated professional who is coachable and desires to learn and grow in this position
• Results-driven performer who is comfortable setting and achieving challenging goals
• Active collaborator who enjoys working with people and desires to work in a team-based environment
• Trustworthy teammate who operates with the highest level of integrity, honesty, and respect
• Comfortable working with database management software and maintaining sensitive information
• Knowledgeable of Word, Excel, and email
• Technologically savvy and able to communicate easily across a variety of digital platforms

Additional Division Expectations:

• Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment.
• Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation.

Physical Demands

• Travel (by car, air, train, or bus) domestically as needed.
• Work weekends, evenings, and other non-traditional schedules, as necessary.
• Sit and work at a computer workstation for an extended amount of time
• Work using electronic mail, telephone, face-to-face discussions, paper form correspondence
• Communicate effectively in writing, speaking, and listening
• Organize and establish priorities; Remember detail; multi-task
• Lift and/or move up to 30 pounds of boxes, materials and/or equipment, as necessary.
• Walk, stand, stoop, lift, kneel, climb, drive

Is driving a responsibility of this position? Yes Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .

Duties/Responsibilities

Duties/Responsibilities
Pipeline development:

• Identify, cultivate, and solicit leadership annual giving donors through email, phone, and virtual meetings.
• Leverage development tools to solicit, renew, and upgrade annual donor support between $500 and $24,999.
• Collaborate with colleagues across the Division of Development and Alumni Relations ( DAR ) to help align donors' philanthropic interests with various priorities across campus.
• Enter major gift referrals, as appropriate, through the leadership annual giving referral system.
• Responsible for achieving all annual fundraising and performance goals.

Percentage of time 45 Duties/Responsibilities
Stewardship:

• Execute quarterly touchpoints to steward recent leadership annual giving donors and those with an open pledge to maintain relationships and set donors up for future solicitations.
• Collaborate with donor relations and stewardship and other colleagues across DAR to streamline outreach and ensure the utilization of stewardship best practices.

Percentage of time 25 Duties/Responsibilities
Engagement and content creation:

• Collaborate closely with development colleagues across DAR to identify and deliver content related to the impact of philanthropy through digital platforms on a monthly and quarterly basis with current and potential donors.
• Engage with leadership annual giving donors and prospects by sharing relevant content and communications.
• Collaborate with digital and annual giving teams to tailor modern marketing tactics for leadership annual giving donors.

Percentage of time 25 Duties/Responsibilities
Perform other duties as assigned to include, but not limited to:

• Completing special projects and initiatives
• Collecting and presenting data
• Staffing university-related events
• Cultivating and stewarding prospects not originally assigned

Percentage of time 5

Contact Information

Recruitment Contact

Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Development & Alumni Relations' Office of Talent Management Recruitment Contact Email dartalent@uga.edu Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this vacant position?
   • African American Development Officers (AADO)
   • Association of Fundraising Professionals (AFP)
   • Annual Giving Network
   • CASE
   • Chronicle of Higher Education
   • Chronicle of Philanthropy
   • Current UGA Employee
   • Diverse Jobs
   • Handshake
   • HigherEdJobs
   • Insight Into Diversity
   • LinkedIn
   • Talent Management Newsletter
   • UGAJobs (UGA's job board)
   • Other (please provide)
2. * Do you have 1-3 years of professional experience related to fundraising, nonprofit management, higher education, sales, marketing, development, business administration, project management, or relationship management?
   • Yes
   • No

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter

Optional Documents