Description

The Strider Education Foundation, a nonprofit organization, is seeking a highly organized and execution-focused Program Manager to oversee the full lifecycle of the All Kids Bike Kindergarten PE Learn-to-Ride Program.

This role is responsible for managing all logistical and operational aspects of program delivery from identifying and researching prospective schools, to processing applications, coordinating training access, and executing program orders. The Program Manager serves as the central hub ensuring that schools, donors, and internal teams are aligned and that each program is delivered efficiently and successfully.

The ideal candidate is detail-oriented, systems-minded, and proactive, with the ability to manage multiple workflows simultaneously while maintaining a high level of accuracy and responsiveness. A strong communicator with a passion for youth development and active lifestyles will thrive in this role.

Essential Responsibilities:

Program Lifecycle & Logistics Management

•        Own and manage the full lifecycle of All Kids Bike program delivery from initial school identification through program fulfillment.
•        Research and identify prospective schools, districts, and communities aligned with donor interests and program expansion goals.
•        Proactively conduct outreach to schools to generate interest and guide them through the application process.
•        Review, process, and track incoming program applications with accuracy and timeliness.
•        Coordinate instructor onboarding by providing access to required training and resources.
•        Manage and execute program orders, ensuring all components are fulfilled and delivered on schedule.
•        Maintain accurate tracking systems for school engagement, application status, training completion, and order fulfillment in project management      system.

Program Operations & Administrative Support

•        Serve as the primary point of contact for inbound communications including phone calls, emails, and general inquiries.
•        Conduct research and compile data to support program growth, donor engagement, and strategic initiatives.
•        Support internal reporting and documentation related to program delivery and logistics.

Communication & Relationship Management

•        Build and maintain positive, professional relationships with educators, school administrators, donors, and partners.
•        Provide timely, clear, and solutions-oriented communication throughout all stages of the program process.
•        Deliver a high level of customer service, ensuring a seamless and positive experience for all stakeholders.
•        Collaborate cross-functionally with internal team members to support organizational goals.

Requirements

Qualifications:

•        Demonstrated experience in program coordination, operations, logistics, or customer relationship management.
•        Strong organizational skills with exceptional attention to detail and follow-through.
•        Ability to manage multiple projects and timelines simultaneously in a fast-paced environment.
•        Excellent written and verbal communication skills.
•        Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); comfort with databases/CRM and donor management systems preferred.
•        Self-motivated, resourceful, and adaptable with a problem-solving mindset.
•        Positive, professional, and team-oriented approach.

Physical Demands:

•        Ability to lift, carry, and move items up to 30 lbs.
•        Ability to sit or stand for extended periods while working at a computer or phone.
•        Willingness to assist with occasional evening or weekend events.

Location/Hours:

•        Based in Rapid City, SD
•        Regular office hours: Monday–Thursday, 8:00 AM – 5:00 PM; Friday, 8:00 AM – 12:00 PM

Compensation and Benefits:

•        $39,000-$41,000 depending on experience and qualifications
•        Full-time, exempt position
•        Benefits include paid time off, sick leave, health benefit stipend, and additional perks
•        Reports to the Executive Director

Pre-Employment Job Shadowing:

As part of the hiring process, selected final candidates may be asked to participate in a brief job shadowing experience. This provides an opportunity for both the candidate and the team to better understand the role and expectations prior to extending an offer.